Home Page link

Lowes Paint Counter vs. A Real Paint Store

Home Repair - - If it ain't broken, don't fix it. Otherwise look here. 

Page 3 of 6       < 1 2 3 > last >> Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Lowes Paint Counter vs. A Real Paint Store DerbyDad03 09-05-2007
If you were  Registered and logged in, you could reply and use other advanced thread options
Posted by RickH on September 6, 2007, 1:19 pm
> wrote:
>
>
>
>
>
> > JoeSpareBedroom wrote:
> > > > Lowe's and Home Depot are useful for supplies when you know exactly
> > > > what you need, can go in, load up your cart and get out with as little
> > > > interaction with employees as possible. They're usually hiding from
> > > > customers anyway.
>
> > > I had absolutely no problem at HD, getting a can of Kilz white exterior
> > > latex glossy to match the previous can of the exact same thing. :-) The
> > > paint expert was very helpful when he said "yeah it's down that aisle
> > > somewhere". :-)
>
> > I live where a Home Depot and Lowe's are almost across the street from
> > one another, and I haven't been to Lowe's in over a year because they
> > made a pricing mistake on every other visit, and their employees were
> > a lot less informed and less available. For example, I needed a
> > window air conditioner one July, and it took three Lowe's employees to
> > find them in their store. OTOH when I needed an odd electrical item,
> > a Home Depot employee who worked in a completely different department
> > told me exactly where to find it, not only the aisle but how far from
> > the end and how high above the floor.
>
> > BTW at a place like Home Depot, if you have a complex problem try to
> > find an employee who doesn't smile because that person is probably a
> > contractor working part time. At one of their stores that meant the
> > lighting dept. was staffed by an electrical engineer who testing
> > lighting at UL.
>
> Wow, youre experiences are exactly the opposite of mine. I live near
> two HD's and going to either is a pointless exercise. After asking
> three different people where to find something you usually give up and
> just drive the extra 20 miles to Lowe's and wonder why you bothered in
> the first place.
>
> nate- Hide quoted text -
>
> - Show quoted text -


Thats my experience at HD, I had to cut my own wire last night, I only
needed 20 feet and didn't want to buy a 500 foot roll at todays copper
prices. All the floor people were hiding from customers, as usual
(Frankfort Illinois store). I was scolded by the checkout lady when I
told her "20 feet at .20 cents a foot", of couse she didn't trust me,
so she had to call the guy to verify the .20, then she proceeded
untaping the wire and actually measured it across the floor, of course
it was 20 feet. At my old hardware store the guy would give you
something then tell you what to tell the cashier up front "just tell
her it's .50 cents a foot" or whatever. Then I needed some faucet
hoses, I had to explain to the clerk that HD's faucet hoses were not
really stainless braid, but rather they are cheap nylon braid made
silver to fool DIY people into thinking they were stainless braid. I
said no deal and bought the hoses at Menards, they are all stainless
there, no cheap crap. HD is going downhill, I know because I've been
going there since it's inception.




Posted by M Q on September 6, 2007, 1:01 pm


larry moe 'n curly wrote:

> JoeSpareBedroom wrote:
>
...
>
> I live where a Home Depot and Lowe's are almost across the street from
> one another, and I haven't been to Lowe's in over a year because they
> made a pricing mistake on every other visit, and their employees were
> a lot less informed and less available. For example, I needed a
> window air conditioner one July, and it took three Lowe's employees to
> find them in their store. OTOH when I needed an odd electrical item,
> a Home Depot employee who worked in a completely different department
> told me exactly where to find it, not only the aisle but how far from
> the end and how high above the floor.
Sounds like you are describing Sunnyvale. I was eagerly awaiting
the opening of the Sunnyvale Lowes, because I thought that HD would
get some real competition. But they were such complete idiots that
I vowed to never go back there again. Yes! Worse than the worst
HD employees.
>
> BTW at a place like Home Depot, if you have a complex problem try to
> find an employee who doesn't smile because that person is probably a
> contractor working part time. At one of their stores that meant the
> lighting dept. was staffed by an electrical engineer who testing
> lighting at UL.
>
I don't know about the lack of a smile, but I have found the quality of
HD employees to be quite variable. Many are the usual "don't care" types,
and a few are very good and competent. You kind of wonder why they are there.


Posted by Eric on September 6, 2007, 3:02 pm
Because their previous employer is out of business since HD showed up?

<SNIP>
> a few are very good and competent. You kind of wonder why they are there.



Posted by Bernardo Gui on September 5, 2007, 5:20 pm
wrote:

>The other day SWMBO says to me "I'd like those Bordeaux colored
>shutters that I saw at Lowes."
>
>So I take the new shutters over to the paint counter and asked for a
>quart of matching paint for the trim. The guy in the red vest tries to
>find the color Bordeaux in his computer. No go. He tries a couple of
>paint chips but nothing matches. He tries to hold the 48" shutters up
>to the little tiny color matching computer lens - the resulting
>formula is not even close. "Sorry, I don't think I can match it."
>
>I drive down the road to a local paint store and bring the shutters
>in. The guy behind the counter grabs a keychain full of little
>miniature shutters and finds one that's fairly close. "Let's start
>with this and we'll tweak it from there." He mixes the formula found
>on the back of the mini-shutter, brings it over and declares it "too
>purple". A couple of drops of this and that and he hits it perfect on
>the next try.
>
>When I told him what happened at Lowes he said the computers don't
>work very well with dark colors and the guys behind the counter are
>too lazy to try and match the paint manually. Guess where I'm going
>the next time I need paint?

You get what you pay for (most of the time). You were a customer with
highly specific needs, and you should go to a higher-priced store to
get the attention you wanted.

Of course, you'd be a knucklehead to go to that same place for a can
of standard-color paint that you can easily find on one of the
gazillions of paint sample cards at Lowes.

Bernardo

Posted by Edwin Pawlowski on September 5, 2007, 9:59 pm

> Of course, you'd be a knucklehead to go to that same place for a can
> of standard-color paint that you can easily find on one of the
> gazillions of paint sample cards at Lowes.
>
> Bernardo

No, the price difference is less than most people think. If we don't support
the local guy, he won't be there when we do need his expertise.



Page 3 of 6       < 1 2 3 > last >>
Similar ThreadsPosted
Seen at a "real paint store" February 20, 2008, 2:03 pm
Real deck stain, not "thin paint"? August 17, 2006, 4:59 pm
How to store kitchen counter February 6, 2005, 9:02 pm
Can you mix primer/sealer and paint (exterior house paint)? March 6, 2006, 6:56 am
Peel-A-Way Paint Remover For Latex Paint: Any Good ? July 15, 2006, 7:36 pm
International Real Estate Directory -Find Real Estate, Rentals, Real Estate Services, Real Estate Agents and Brokers. December 28, 2006, 3:57 pm
Why is silver paint called aluminum paint? July 27, 2005, 11:11 pm
Decorating question: to paint or not to paint hardware June 15, 2006, 2:23 am
Mixing paint to match the existing paint... September 19, 2006, 1:59 pm
For All You Paint Experts re Paint Primers (when to use a primer) January 25, 2007, 4:09 pm

Contact Us | Privacy Policy

XML SitemapXML Sitemap