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Maytag Neptune Washer Lady Pilot 07-22-2006
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Posted by Lady Pilot on July 22, 2006, 11:22 pm
How do I replace the mesh cup that comes with washer? I've had it for 6
years and have never done any maintenance on it. I washed a couple of
blankets and now the thing won't spin. The clothes are soaking
wet!!!!!!!!!!

Any suggestions, please?

LP



Posted by Shane Hecker on July 23, 2006, 12:51 am
First thing to check for is the door lock light. If the door is not locking,
the washer will not spin. This is assuming you have a front loading machine.
If the door is not locking, the problem is likely the motor which locks the
door (the wax motor) has malfunctioned. When this happens, it takes out the
control board. Assuming this has happened, you will need to replace the wax
motor and the control board. Apparently, there have been several of these
types of problems and there is a settlement Maytag has worked out. I don't
know the web site address, but you should be able to pull this info up with
just about any search engine. If you decide to replace the parts yourself,
you are looking at about $212. There are also some sites that tell you how
to replace the resisters on the board, but if you don't know how to saughter
or don't feel comfortable doing this, I would not even atempt it. It is
cheaper, but one screw up and you will have to replace the board anyway.
Hope this helps.

Shane

> How do I replace the mesh cup that comes with washer? I've had it for 6
> years and have never done any maintenance on it. I washed a couple of
> blankets and now the thing won't spin. The clothes are soaking
> wet!!!!!!!!!!
>
> Any suggestions, please?
>
> LP
>



Posted by Lady Pilot on July 23, 2006, 1:06 am
Thanks, Shane. Yes, it's a front loading washer. I didn't notice if the
door light came on, just recycled the load through the spin and they came
out soaking wet. I will look up the info you gave me first thing in the
morning.

Many thanks for your help!

LP


> First thing to check for is the door lock light. If the door is not
> locking, the washer will not spin. This is assuming you have a front
> loading machine. If the door is not locking, the problem is likely the
> motor which locks the door (the wax motor) has malfunctioned. When this
> happens, it takes out the control board. Assuming this has happened, you
> will need to replace the wax motor and the control board. Apparently,
> there have been several of these types of problems and there is a
> settlement Maytag has worked out. I don't know the web site address, but
> you should be able to pull this info up with just about any search engine.
> If you decide to replace the parts yourself, you are looking at about
> $212. There are also some sites that tell you how to replace the resisters
> on the board, but if you don't know how to saughter or don't feel
> comfortable doing this, I would not even atempt it. It is cheaper, but one
> screw up and you will have to replace the board anyway. Hope this helps.
>
> Shane
>
>> How do I replace the mesh cup that comes with washer? I've had it for 6
>> years and have never done any maintenance on it. I washed a couple of
>> blankets and now the thing won't spin. The clothes are soaking
>> wet!!!!!!!!!!
>>
>> Any suggestions, please?
>>
>> LP
>>
>
>



Posted by Italian on July 23, 2006, 1:17 am
Its a small world...the little old lady that lives next to me just had
the same exact problem with the same washer. I called maytag for her
and there is no money available any more from the Law Suit and the
price that was mentiond below was I believe the same amount for the
same parts (sounds like this guy did one before) It sucks to know that
it was the manufactures fault and was obviously proven in a court of
law but look at it this way this model is a very excellent machine and
200 and some dollars will probably carry you through the rest of your
lifetime using this machine..goos luck
Lady Pilot wrote:
> How do I replace the mesh cup that comes with washer? I've had it for 6
> years and have never done any maintenance on it. I washed a couple of
> blankets and now the thing won't spin. The clothes are soaking
> wet!!!!!!!!!!
>
> Any suggestions, please?
>
> LP


Posted by Shane Hecker on July 23, 2006, 1:40 am
It's called research. I've never repaired one personally, well take that
back. I did upgrade the drain pump in my washer recently and now the pump is
a bit louder. But hey, what do you expect when you upgrade from a 40 watt
unit to an 80 watt unit (which is the only pump Maytag now has for this
washer)? . Anyway, the reason I know about the door is because I've done
research on the net. My machine is approaching 6 and a half years old and it
hasn't had this problem yet, and hopefully won't. Based on research I've
done, many of the machines that are having problems are between 4 to 7 years
old. As for quality, the Maytags are very good. My parents had one that
lasted 20 years. When it finally went, the bottom was rusted out, it was
leaking, and the drain pump quit working. I don't know if it was true back
then, but you could almost build the neptune washer from scratch, based on
the parts I've seen sold for these things. One final note, you may get some
folks telling you to buy a new washer, don't bother with the Maytag, it's a
lemon, you'll never get it working properly, yada yada yada. I can't speak
for everyone else, but except for some repairs covered by the settlement,
mine was and still is working just fine.

Shane

> Its a small world...the little old lady that lives next to me just had
> the same exact problem with the same washer. I called maytag for her
> and there is no money available any more from the Law Suit and the
> price that was mentiond below was I believe the same amount for the
> same parts (sounds like this guy did one before) It sucks to know that
> it was the manufactures fault and was obviously proven in a court of
> law but look at it this way this model is a very excellent machine and
> 200 and some dollars will probably carry you through the rest of your
> lifetime using this machine..goos luck
> Lady Pilot wrote:
>> How do I replace the mesh cup that comes with washer? I've had it for 6
>> years and have never done any maintenance on it. I washed a couple of
>> blankets and now the thing won't spin. The clothes are soaking
>> wet!!!!!!!!!!
>>
>> Any suggestions, please?
>>
>> LP
>



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