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New Bosch dishwasher...very loud. Mitch 03-24-2007
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Posted by Mitch on March 24, 2007, 1:31 pm


We got a Bosch dishwasher about 2 weeks ago...model SHE66.
Not the top-of-the-line, but at $1300 not exactly cheap.

It cleans amazingly well, so no complaints there.

It's very loud...much louder than our cheap Kitchenaid.
I figured it was defective, so I called the dealer. The tech said the
noise level is normal, and that it sounds like the Bosch he himself
has at home.

Our friends have the top-of-the-line Bosch. "So quiet, it has to have
a little light that shines on the floor so you know it's on."

Joke. Hers is just as loud as mine. She called, got the same tech
and the same answer.

I have spoken to many Bosch owners, online and in person, who tell me
that theirs is so quiet they have to put their hand on it to know it's
running.

In fact, our friends have the bottom model, with noise specs something
like 56db, and they say they can't hear it running.

Ours is supposed to be 44 db.

So what's going on here? Should I pursue this?
There's a gap around the unit...should this have been filled by the
installers?

I plan to call Bosch on Monday. No surprise that they haven't
answered email...they are supposed to be legendary in their poor
customer service.

BTW...I'm in the next room over as I type this, and the dishwasher is
running. Sounds like a washing machine.

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Posted by on March 24, 2007, 2:02 pm


> We got a Bosch dishwasher about 2 weeks ago...model SHE66.
> Not the top-of-the-line, but at $1300 not exactly cheap.
>
> It cleans amazingly well, so no complaints there.
>
> It's very loud...much louder than our cheap Kitchenaid.
> I figured it was defective, so I called the dealer. The tech said the
> noise level is normal, and that it sounds like the Bosch he himself
> has at home.
>
> Our friends have the top-of-the-line Bosch. "So quiet, it has to have
> a little light that shines on the floor so you know it's on."
>
> Joke. Hers is just as loud as mine. She called, got the same tech
> and the same answer.
>
> I have spoken to many Bosch owners, online and in person, who tell me
> that theirs is so quiet they have to put their hand on it to know it's
> running.
>
> In fact, our friends have the bottom model, with noise specs something
> like 56db, and they say they can't hear it running.
>
> Ours is supposed to be 44 db.
>
> So what's going on here? Should I pursue this?
> There's a gap around the unit...should this have been filled by the
> installers?
>
> I plan to call Bosch on Monday. No surprise that they haven't
> answered email...they are supposed to be legendary in their poor
> customer service.
>
> BTW...I'm in the next room over as I type this, and the dishwasher is
> running. Sounds like a washing machine.

When we moved into our place in 2003, it had a Bosch SHU3307. Not top
of the line at all, and it's very quiet. I have always heard that
they are known for being quiet, so not sure what your deal is. Not
sure how helpful this is, but at least you know mine cleans great and
is quiet.

Send it back :)

Later, Steve


Posted by Jim Tiberio on March 24, 2007, 3:06 pm



> We got a Bosch dishwasher about 2 weeks ago...model SHE66.
> Not the top-of-the-line, but at $1300 not exactly cheap.
>
> It cleans amazingly well, so no complaints there.
>
> It's very loud...much louder than our cheap Kitchenaid.
> I figured it was defective, so I called the dealer. The tech said the
> noise level is normal, and that it sounds like the Bosch he himself
> has at home.
>
> Our friends have the top-of-the-line Bosch. "So quiet, it has to have
> a little light that shines on the floor so you know it's on."
>
> Joke. Hers is just as loud as mine. She called, got the same tech
> and the same answer.
>
> I have spoken to many Bosch owners, online and in person, who tell me
> that theirs is so quiet they have to put their hand on it to know it's
> running.
>
> In fact, our friends have the bottom model, with noise specs something
> like 56db, and they say they can't hear it running.
>
> Ours is supposed to be 44 db.
>
> So what's going on here? Should I pursue this?
> There's a gap around the unit...should this have been filled by the
> installers?
>
> I plan to call Bosch on Monday. No surprise that they haven't
> answered email...they are supposed to be legendary in their poor
> customer service.
>
> BTW...I'm in the next room over as I type this, and the dishwasher is
> running. Sounds like a washing machine.

If you return it look into an LG LDS5811. Our kitchen opens into our living
room and the thing barely makes a peep. It also only cost $699.



Posted by EXT on March 24, 2007, 6:06 pm


Ours is so quiet that I keep forgetting that it is running.

>
>> We got a Bosch dishwasher about 2 weeks ago...model SHE66.
>> Not the top-of-the-line, but at $1300 not exactly cheap.
>>
>> It cleans amazingly well, so no complaints there.
>>
>> It's very loud...much louder than our cheap Kitchenaid.
>> I figured it was defective, so I called the dealer. The tech said the
>> noise level is normal, and that it sounds like the Bosch he himself
>> has at home.
>>
>> Our friends have the top-of-the-line Bosch. "So quiet, it has to have
>> a little light that shines on the floor so you know it's on."
>>
>> Joke. Hers is just as loud as mine. She called, got the same tech
>> and the same answer.
>>
>> I have spoken to many Bosch owners, online and in person, who tell me
>> that theirs is so quiet they have to put their hand on it to know it's
>> running.
>>
>> In fact, our friends have the bottom model, with noise specs something
>> like 56db, and they say they can't hear it running.
>>
>> Ours is supposed to be 44 db.
>>
>> So what's going on here? Should I pursue this?
>> There's a gap around the unit...should this have been filled by the
>> installers?
>>
>> I plan to call Bosch on Monday. No surprise that they haven't
>> answered email...they are supposed to be legendary in their poor
>> customer service.
>>
>> BTW...I'm in the next room over as I type this, and the dishwasher is
>> running. Sounds like a washing machine.
>
> If you return it look into an LG LDS5811. Our kitchen opens into our
> living room and the thing barely makes a peep. It also only cost $699.
>



Posted by Gini on March 24, 2007, 7:05 pm



"Mitch" wrote
> We got a Bosch dishwasher about 2 weeks ago...model SHE66.
> Not the top-of-the-line, but at $1300 not exactly cheap.
>
> It cleans amazingly well, so no complaints there.
..............................
>
> In fact, our friends have the bottom model, with noise specs something
> like 56db, and they say they can't hear it running.
>
> Ours is supposed to be 44 db.
>
> So what's going on here? Should I pursue this?
==
Yes. It was probably installed incorrectly. Does it have the bottom front
kickplate
installed properly--If that is installed backwards (and it happens), the
unit will be noisier. Why is there a gap around the cabinet?
It should have a plastic filler type strip along the sides. Who installed
it?
My Bosch is about 5 years old and was top of the line then. Its sound rating
is 46db and it is barely audible. It is slightly louder
now than when new--we can hear the water filling/draining, but otherwise
can't be heard
without an ear to the door. You need to take this up with the installer.



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