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New Fridge not getting below 40 degrees F

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New Fridge not getting below 40 degrees F gusdog 09-18-2007
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Posted by gusdog on September 18, 2007, 8:04 am
I bought a brand new 10.3 Cubic foot Magic Chef Fridge at Home Depot
last Friday, I got it home and let it set for about 3 hours (it was
transported and loaded in the upright position). I leveled it side to
side and front to back and I set both the freezer and the fridge to a
bit below max as suggested in the manual and then I plugged it in.
The manual suggested to let run for about 2 hours until it cooled down
before putting food into it, and also leave about 5 inches from the
back to the wall. On one side the fridge is against the counter, the
back is 5 inches from the wall and the other side has nothing against
it. Well the freezer gets as cold as it should but the fridge would
not get below 40 degrees. I returned the unit and exchanged it for
another one and again transported it in the upright position and this
time waited 4 hours before plugging it in. This one fluxuated between
36 and 40 degrees set on the max setting. I am not turning the
setting control knob beyond the max setting either as I have read that
this can actually turn it off on some models. Is magic chef junk or
is it something I am doing wrong? I own a smaller magic chef tall
dorm fridge and that is set to 3 and does a great job keeping cool.
Any suggestions?


Posted by The Freon Cowboy on September 18, 2007, 8:29 am
it needs a load , all your cooling is air

>I bought a brand new 10.3 Cubic foot Magic Chef Fridge at Home Depot


Posted by JoeSpareBedroom on September 18, 2007, 8:35 am
>I bought a brand new 10.3 Cubic foot Magic Chef Fridge at Home Depot
> last Friday, I got it home and let it set for about 3 hours (it was
> transported and loaded in the upright position). I leveled it side to
> side and front to back and I set both the freezer and the fridge to a
> bit below max as suggested in the manual and then I plugged it in.
> The manual suggested to let run for about 2 hours until it cooled down
> before putting food into it, and also leave about 5 inches from the
> back to the wall. On one side the fridge is against the counter, the
> back is 5 inches from the wall and the other side has nothing against
> it. Well the freezer gets as cold as it should but the fridge would
> not get below 40 degrees. I returned the unit and exchanged it for
> another one and again transported it in the upright position and this
> time waited 4 hours before plugging it in. This one fluxuated between
> 36 and 40 degrees set on the max setting. I am not turning the
> setting control knob beyond the max setting either as I have read that
> this can actually turn it off on some models. Is magic chef junk or
> is it something I am doing wrong? I own a smaller magic chef tall
> dorm fridge and that is set to 3 and does a great job keeping cool.
> Any suggestions?
>

Two things:

1) Every refrigerator I've ever owned said the temp would not completely
stabilize for almost 24 hours. After my current one broke and was repaired
back in May, I pretty much confirmed this using a couple of high-low
recording thermometers.

2) When you called the manufacturer with this same question, what did they
tell you? You did call them, right?



Posted by gusdog on September 18, 2007, 9:55 am
After 24 hours, I have put things in this fridge from the other one
and it is still hasn't changed anything and it has been three days
now.

I did call the manufacturer and am waiting for a return call, who
knows when that will be.


>
>
>
>
>
>
> >I bought a brand new 10.3 Cubic foot Magic Chef Fridge at Home Depot
> > last Friday, I got it home and let it set for about 3 hours (it was
> > transported and loaded in the upright position). I leveled it side to
> > side and front to back and I set both the freezer and the fridge to a
> > bit below max as suggested in the manual and then I plugged it in.
> > The manual suggested to let run for about 2 hours until it cooled down
> > before putting food into it, and also leave about 5 inches from the
> > back to the wall. On one side the fridge is against the counter, the
> > back is 5 inches from the wall and the other side has nothing against
> > it. Well the freezer gets as cold as it should but the fridge would
> > not get below 40 degrees. I returned the unit and exchanged it for
> > another one and again transported it in the upright position and this
> > time waited 4 hours before plugging it in. This one fluxuated between
> > 36 and 40 degrees set on the max setting. I am not turning the
> > setting control knob beyond the max setting either as I have read that
> > this can actually turn it off on some models. Is magic chef junk or
> > is it something I am doing wrong? I own a smaller magic chef tall
> > dorm fridge and that is set to 3 and does a great job keeping cool.
> > Any suggestions?
>
> Two things:
>
> 1) Every refrigerator I've ever owned said the temp would not completely
> stabilize for almost 24 hours. After my current one broke and was repaired
> back in May, I pretty much confirmed this using a couple of high-low
> recording thermometers.
>
> 2) When you called the manufacturer with this same question, what did they
> tell you? You did call them, right?- Hide quoted text -
>
> - Show quoted text -



Posted by JoeSpareBedroom on September 18, 2007, 10:28 am
> After 24 hours, I have put things in this fridge from the other one
> and it is still hasn't changed anything and it has been three days
> now.
>
> I did call the manufacturer and am waiting for a return call, who
> knows when that will be.

My rule: "Forever" is defined as how important the service is. For a
refrigerator, I'd define "forever" as about 2 hours. If I don't get a return
call in that time, the refrigerator gets returned and I buy a different
brand. It's too important to wait for a call from a company that has
underfunded its customer service department.

By the way, did you check with any locally owned appliance specialty stores
before making your purchase? Many of them are part of nationwide buying
groups, so their prices are very competitive with Home Slobbo. And, the
smaller stores often have their own service departments. They'll bend over
backward to keep you happy because they actually give a damn about your
business, and how many friends you share your good experience with.

Home Slobbo is not the place to buy major appliances.



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