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Posted by RicodJour on April 10, 2008, 7:02 pm
> In August of 2007 our six-unit apartment building installed a Burnham V9A
> series boiler (oil burning). The warranty was for one year.
>
> When we had our spring inspection-servicing recently, we discovered that the
> three-inch round glass lens on the rear, which the service manual calls the
> Rear Observation Port Cover, was broken -- undoubtedly from the heat.
>
> Our local service company says this part will cost $215 -- an astounding
> amount for a small piece of glass.
>
> My question is, do we really need this thing replaced?
You're quoting a part price and the part is still under warranty, so
why should you have to pick up a material cost? Hopefully your
contract with the boiler installation company included a one year
parts and labor warranty. In some places that's the law, but you'd
have to check for your area.
Small condos and apartments have a knack for using one of the tenants
with barely any knowledge of construction to run the show, then when
there's a problem they find out that the contract was full of holes.
Hopefully that's not yours situation.
R
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