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Posted by newsgroup on March 21, 2007, 10:12 am
aspasia wrote:
>
>> wrote:
>>
>>> I am stuck here. What should I do? I don't want to use bleach to kill my
>>> fruit trees next to fences. HD refuse do anything except telling me to
>>> get a bucket of solution to wash them off. The fences came here new
>>> with lots of black mold!!
>>
>> Take photos and show them along with your HD receipt and the
>> contractor's receipt to the HD store manager and get whatever
>> satisfaction you can. I don't suppose you want to remove and return
>> the fence boards. Maybe HD can give you a can of anti-mold paint or
>> whatever.
>
> If you didn't actually see the black mold before the contractor
> installed the fences, I'd even go a little stronger than the above
> suggestion. When you said "HD refuse to do anything..."
> what did you mean? Usually contacting Customer Service will get you
> exactly zilch. Same with store manager. That's why people on this NG
> including moi are so negative about dealing with HD
>
> If you have it in writing that they refuse (do you?), I'd write to
> the corporate office -- CEO or President. Send Certified Mail,
> Return Receipt,and include copy of HD's refusal.
>
> If you don't yet have it in writing, send the same kind of (polite)
> demand letter to the HD contact who blew you off. If they don't
> answer in writing, send copies of the Certified post office receipt
> with your letter to the CEO of HD.
>
> All this said in total ignorance of the world of treated wood.
> Does "pressure treated" wood have chemicals injected into it?
>
> I have heard that the stuff they use on "treated wood" which people
> use to build raised beds can leach into vegetables . T/F?
> So maybe the mold isn't the worst of your problems.
>
> Persephone
>
>
I spot the mold right after the contractor installed the fences. I even
send mold pictures to assistant store manager. He told me they (HD) can
only give me some kind of "a bucket of solution" to clean up the mold.
I am not happy with that answer. I think HD should do a better quality
control. Sell black mold fence panels at brand new price sounds crime to
me.
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