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Real estate agent ethics Smitty Two 02-27-2008
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Posted by Smitty Two on February 28, 2008, 2:08 am
malch@malch.com (Malcolm Hoar) wrote:

> >I was in email contact with an agent recently, and decided that she was
> >not responsive enough to my needs, so I informed her I would look
> >elsewhere. That seemed acceptable to her at first, but after a couple of
> >days of chewing on it, she apparently went off the deep end,
> >constructing a vicious written attack that I would characterize as rabid
> >or psychotic.
>
> First of all, make sure you write (snail mail not email) to
> her and formally confirm the fact you terminated the
> relationship effective [date]. You need that letter on file
> just in case she later attempts to claim that your relationship
> is still in effect and claim commission on a subsequent sale.
>
> Depending on the termination provisions of your contract
> with her, you might want to include the contractual
> grounds for your termination.

Good advice but not applicable in this situation; I am a buyer, never
met her, only a handful of emails and one short phone call.

>
> I'd probably leave it there but if you feel strongly about
> it, you can file a complaint with the applicable licensing
> board in your State.

Posted by Limp Arbor on February 27, 2008, 1:32 pm
> I was in email contact with an agent recently, and decided that she was
> not responsive enough to my needs, so I informed her I would look
> elsewhere. That seemed acceptable to her at first, but after a couple of
> days of chewing on it, she apparently went off the deep end,
> constructing a vicious written attack that I would characterize as rabid
> or psychotic.
>
> I have written to the owner and manager of the Century 21 franchise for
> whom she works, but since she's a top seller for him, I'm not holding my
> breath that he'll concern himself too much with my complaint.
>
> So do any of you happen to know whether there is a procedure for formal
> redress of grievances against agents? Are they sworn to uphold some sort
> of code of ethics? Does Century 21 censure its agents if they misbehave,
> or are individual franchises free to operate however they choose?

My what goes around comes around C21 Realtor story:

Before we were married my wife and I started looking for a place to
rent. So the agent Dorene was showing us around and we stop at a
place we were interested in. She gets on the phone with the owner in
front of us and tells the owner "I have a nice married couple here
with no pets and I've already run their credit and its excellent". We
just met Dorene, she knew we weren't married, had no idea about pets,
and din't run our credit. I told Dorene we had to go and we left. I
told my future wife that if Dorene would lie to her client she would
sure as hell lie to us so we were done with her.

Fast forward 4 years and we have our first home on the market (luckily
we decided against renting). And Dorene shows up with potential
buyers unannounced. Our listing was clearly marked by appointment
only. I tell her she can't come in without an appointment and she
starts berating me asking my why because she had made an appointment
the day before (obviously trying to show off in front of her client).
I tell her better luck next time and close the door in her face.

Don't know if that couple saw through her BS because they knew she
didn't have an appointment but I knew she was full of it.

Don't bother with Dorene if you need a realtor in NJ

Posted by Pat on February 28, 2008, 11:12 pm
>
> > I was in email contact with an agent recently, and decided that she was
> > not responsive enough to my needs, so I informed her I would look
> > elsewhere. That seemed acceptable to her at first, but after a couple of=

> > days of chewing on it, she apparently went off the deep end,
> > constructing a vicious written attack that I would characterize as rabid=

> > or psychotic.
>
> > I have written to the owner and manager of the Century 21 franchise for
> > whom she works, but since she's a top seller for him, I'm not holding my=

> > breath that he'll concern himself too much with my complaint.
>
> > So do any of you happen to know whether there is a procedure for formal
> > redress of grievances against agents? Are they sworn to uphold some sort=

> > of code of ethics? Does Century 21 censure its agents if they misbehave,=

> > or are individual franchises free to operate however they choose?
>
> My what goes around comes around C21 Realtor story:
>
> Before we were married my wife and I started looking for a place to
> rent. =A0So the agent Dorene was showing us around and we stop at a
> place we were interested in. =A0She gets on the phone with the owner in
> front of us and tells the owner "I have a nice married couple here
> with no pets and I've already run their credit and its excellent". =A0We
> just met Dorene, she knew we weren't married, had no idea about pets,
> and din't run our credit. =A0I told Dorene we had to go and we left. =A0I
> told my future wife that if Dorene would lie to her client she would
> sure as hell lie to us so we were done with her.
>
> Fast forward 4 years and we have our first home on the market (luckily
> we decided against renting). =A0And Dorene shows up with potential
> buyers unannounced. =A0Our listing was clearly marked by appointment
> only. =A0I tell her she can't come in without an appointment and she
> starts berating me asking my why because she had made an appointment
> the day before (obviously trying to show off in front of her client).
> I tell her better luck next time and close the door in her face.
>
> Don't know if that couple saw through her BS because they knew she
> didn't have an appointment but I knew she was full of it.
>
> Don't bother with Dorene if you need a realtor in NJ

Well of course she didn't ask if you were married. That would be
illegal.

Posted by Frank on February 27, 2008, 1:51 pm
Smitty Two wrote:
> I was in email contact with an agent recently, and decided that she was
> not responsive enough to my needs, so I informed her I would look
> elsewhere. That seemed acceptable to her at first, but after a couple of
> days of chewing on it, she apparently went off the deep end,
> constructing a vicious written attack that I would characterize as rabid
> or psychotic.
>
> I have written to the owner and manager of the Century 21 franchise for
> whom she works, but since she's a top seller for him, I'm not holding my
> breath that he'll concern himself too much with my complaint.
>
> So do any of you happen to know whether there is a procedure for formal
> redress of grievances against agents? Are they sworn to uphold some sort
> of code of ethics? Does Century 21 censure its agents if they misbehave,
> or are individual franchises free to operate however they choose?

You have not given enough detail for us to offer you advice. If you
have a complaint, the local board of Realtors is where to go.
I tried real estate business for a while and did not like it. You could
work your tail off for a client but only made money if a sale
transpired. Maybe that was her frustration.

Posted by Smitty Two on February 28, 2008, 2:18 am

> Smitty Two wrote:
> > I was in email contact with an agent recently, and decided that she was
> > not responsive enough to my needs, so I informed her I would look
> > elsewhere. That seemed acceptable to her at first, but after a couple of
> > days of chewing on it, she apparently went off the deep end,
> > constructing a vicious written attack that I would characterize as rabid
> > or psychotic.
> >
> > I have written to the owner and manager of the Century 21 franchise for
> > whom she works, but since she's a top seller for him, I'm not holding my
> > breath that he'll concern himself too much with my complaint.
> >
> > So do any of you happen to know whether there is a procedure for formal
> > redress of grievances against agents? Are they sworn to uphold some sort
> > of code of ethics? Does Century 21 censure its agents if they misbehave,
> > or are individual franchises free to operate however they choose?
>
> You have not given enough detail for us to offer you advice. If you
> have a complaint, the local board of Realtors is where to go.
> I tried real estate business for a while and did not like it. You could
> work your tail off for a client but only made money if a sale
> transpired. Maybe that was her frustration.

I don't know what her frustration is, but she apparently is making
money. I'll look into the Board of Realtors avenue.

Page 5 of 15       < 1 2 3 > last >>
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