|
Posted by Dan S. on April 30, 2008, 5:07 pm
Pauli G used his keyboard to write :
>> The Sears Kenmore Power Miser 6, 40 Gallon, Natural Gas water heater
>> is a poorly designed product. I recommend that if you are needing a
>> water heater, to stay away from this product line, and this specific
>> water heater (the Sears Kenmore Power Miser 6, 40 Gallon, Type:
>> Natural Gas).
>>
>> I have now been waiting for about a month for a thermocouple part to
>> replace the thermocouple on my two-year-old Sears Kenmore Power Miser
>> 6, 40 Gallon, Natural Gas water heater. This part is on backorder
>> because, I believe, they can't keep them in stock because the
>> thermocouple assembly is failing for many customers who have purchased
>> the Sears Kenmore Power Miser 6, 40 Gallon, Natural Gas water heater
>> over the past few years.
>>
>> YCTML.
>
> Sear's Kenmore brand is the WORST. We outfitted our remodeled
> kitchen with all new Kenmore "Elite" appliances about 2 years ago, and
> have had repair calls on the stove, refrigerator and microwave (still
> doesn't work right after 2 service calls). My favorite was the Trio
> "Elite" refrigerator, which completely died on us so we lost all the
> food in it. Called 1-800-4-MyHome, and they couldn't be bothered to
> send someone for TWO WEEKS, so we called an independent repair
> service. The independent told us that the Trio fan motors are pieces
> of Korean junk and that he's replaced several on brand newish
> refrigerators.
>
> Oh, and we had a Sears repairman DRAG the stove across our hardwood
> floor in order to access the back of it...no cardboard or anything on
> the floor, just dragging it along the wood making gouges as he did
> so. His reply? "
>
> THOSE WERE ALREADY THERE"
>
> Yet the gouges began where the stove started and ended where he had
> dragged it. We tossed his ass out of the house and after MANY calls
> to Sears, finally got them to admit it was their fault and got them to
> pay to repair the floor.
>
> Sears is to be avoided at all costs. Kenmores are junk, and
> Craftsmen items are not much better, and their customer service is
> HORRENDOUS.
My how times have changed. I still like Craftsman because of the
warrenty, but Kenmore used to be the mark of excellence.
|