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Service agreement c1gmlm 11-07-2009
|--> Re: Service agreement The Daring Dufa...11-07-2009
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Posted by c1gmlm on November 7, 2009, 11:05 am


I just has a new heat pump and furnace installed and was asked if I
wanted a service ageement. It included
-Furnace/heatpump checkup (cleaning blower motors,burners, clean
condenser coil, etc)
-replace humidifier pad
-replace Aprilaire filter
-15% dicounts on repairs
-no overtime charge
This would be done twice a year at a cost of $256. Is twice a year
overkill? I know I can change the filters, but what about the rest?

Thanks
Mike

Posted by Van Chocstraw on November 7, 2009, 1:10 pm


c1gmlm wrote:
> I just has a new heat pump and furnace installed and was asked if I
> wanted a service ageement. It included
> -Furnace/heatpump checkup (cleaning blower motors,burners, clean
> condenser coil, etc)
> -replace humidifier pad
> -replace Aprilaire filter
> -15% dicounts on repairs
> -no overtime charge
> This would be done twice a year at a cost of $256. Is twice a year
> overkill? I know I can change the filters, but what about the rest?
>
> Thanks
> Mike

Service agreements are usually a rip off.

Posted by Ed Pawlowski on November 7, 2009, 1:41 pm



>I just has a new heat pump and furnace installed and was asked if I
> wanted a service ageement. It included
> -Furnace/heatpump checkup (cleaning blower motors,burners, clean
> condenser coil, etc)
> -replace humidifier pad
> -replace Aprilaire filter
> -15% dicounts on repairs
> -no overtime charge
> This would be done twice a year at a cost of $256. Is twice a year
> overkill? I know I can change the filters, but what about the rest?
> Thanks
> Mike

My old oil company offered a service policy for about that price. One big
difference though. They did not give 15% off on repairs because most every
part was covered for repairs under the service agreement. Take a look at
what is covered in there plans and compare to your offer
http://www.ddlcenergy.com/comfortplans.asp



Posted by Lefty on November 7, 2009, 4:16 pm



>I just has a new heat pump and furnace installed and was asked if I
> wanted a service ageement. It included
> -Furnace/heatpump checkup (cleaning blower motors,burners, clean
> condenser coil, etc)
> -replace humidifier pad
> -replace Aprilaire filter
> -15% dicounts on repairs
> -no overtime charge
> This would be done twice a year at a cost of $256. Is twice a year
> overkill? I know I can change the filters, but what about the rest?
> Thanks
> Mike

I know a lot of guys who would charge roughly 2-3rds of that price on a
regular scheduled service call, meaning in no great hurry on any regular
weekday without travel time, so why pay $512.00 for it?? The Aprilaire
filter replacement is under $20.00 if you buy them in quantity, and the
humidifier pad is even less. The discount on repairs is even more
meaningless, if you don't know for sure what they charge for each individual
part. Some people also believe in senior citizen discounts................



Posted by Nate Nagel on November 7, 2009, 4:20 pm


Lefty wrote:
>> I just has a new heat pump and furnace installed and was asked if I
>> wanted a service ageement. It included
>> -Furnace/heatpump checkup (cleaning blower motors,burners, clean
>> condenser coil, etc)
>> -replace humidifier pad
>> -replace Aprilaire filter
>> -15% dicounts on repairs
>> -no overtime charge
>> This would be done twice a year at a cost of $256. Is twice a year
>> overkill? I know I can change the filters, but what about the rest?
>> Thanks
>> Mike
>
> I know a lot of guys who would charge roughly 2-3rds of that price on a
> regular scheduled service call, meaning in no great hurry on any regular
> weekday without travel time, so why pay $512.00 for it?? The Aprilaire
> filter replacement is under $20.00 if you buy them in quantity, and the
> humidifier pad is even less. The discount on repairs is even more
> meaningless, if you don't know for sure what they charge for each individual
> part. Some people also believe in senior citizen discounts................
>
>

The one time I tried to call a service guy (ignitor in furnace went up
one cold fall evening) I found that you can't actually get anyone to
come out within a reasonable time frame unless you have a service
contract. I still haven't signed one, but I've thought more seriously
about it. It feels like a racket, but it's the way it is...

I ended up just staying up all night and moving heaters around and
bought a new ignitor in the morning. Got fixed quicker than if I'd
waited for a service guy...

nate

--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

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