Service agreement

Posted by Lefty on November 7, 2009, 4:51 pm

> The one time I tried to call a service guy (ignitor in furnace went up one
> cold fall evening) I found that you can't actually get anyone to come out
> within a reasonable time frame unless you have a service contract. I
> still haven't signed one, but I've thought more seriously about it. It
> feels like a racket, but it's the way it is...
> I ended up just staying up all night and moving heaters around and bought
> a new ignitor in the morning. Got fixed quicker than if I'd waited for a
> service guy...
> nate
> --
> replace "roosters" with "cox" to reply.
> http://members.cox.net/njnagel

Yeah, even "24 Hour Service" means "we'll be there within 23 1/2 hours". It
sure does'nt mean what you think it would. I can only recommend using a
serviceman that is still small enough to be with-in reach. The big
companies all play those games.

Posted by The Daring Dufas on November 7, 2009, 4:28 pm

c1gmlm wrote:

> I just has a new heat pump and furnace installed and was asked if I
> wanted a service ageement. It included
> -Furnace/heatpump checkup (cleaning blower motors,burners, clean
> condenser coil, etc)
> -replace humidifier pad
> -replace Aprilaire filter
> -15% dicounts on repairs
> -no overtime charge
> This would be done twice a year at a cost of $256. Is twice a year
> overkill? I know I can change the filters, but what about the rest?
>
> Thanks
> Mike

Me and my friends who service HVAC systems try to get people
to get their AC only units cleaned once a year and their
heat pumps cleaned twice a year. The heat pump runs year round
and sucks up a lot of dirt into the outdoor unit. The price
you were given is not bad for the service they're offering if
the tech takes the time to do it right. It will depend on the
reputation of the company.

TDD

Posted by mm on November 7, 2009, 7:09 pm

wrote:

>I just has a new heat pump and furnace installed and was asked if I
>wanted a service ageement. It included
>-Furnace/heatpump checkup (cleaning blower motors,burners, clean
>condenser coil, etc)
>-replace humidifier pad
>-replace Aprilaire filter
>-15% dicounts on repairs
>-no overtime charge
>This would be done twice a year at a cost of $256. Is twice a year

Is this 256 a year for two servicde calls a year? Or is it 512
dollars? Not clear.

>overkill? I know I can change the filters, but what about the rest?
>Thanks
>Mike

Posted by on November 7, 2009, 7:19 pm

> wrote:

> >I just has a new heat pump and furnace installed and was asked if I
> >wanted a service ageement. It included
> >-Furnace/heatpump checkup (cleaning blower motors,burners, clean
> >condenser coil, etc)
> >-replace humidifier pad
> >-replace Aprilaire filter
> >-15% dicounts on repairs
> >-no overtime charge
> >This would be done twice a year at a cost of $256. Is twice a year

> Is this 256 a year for two servicde calls a year? =A0Or is it 512
> dollars? =A0Not clear.

> >overkill? I know I can change the filters, but what about the rest?
> >Thanks
> >Mike- Hide quoted text -

> - Show quoted text -

Either way, it also depends on what you can or can't do yourself.
Changing filters in the furnace or the media in an Aprilaire
humidifier is very simple and something someone with very basci skills
can do themselves. A gas furnace you might want to have looked at
every few years, but for me, $256 a year wouldn't be worth it for what
they offer.

Posted by c1gmlm on November 8, 2009, 8:34 am

> wrote:

> Is this 256 a year for two servicde calls a year? =A0Or is it 512
> dollars? =A0Not clear.

> >overkill? I know I can change the filters, but what about the rest?
> >Thanks
> >Mike- Hide quoted text -

> - Show quoted text -

It is $256 per year

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