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Thermador Microwave Repair - Cannot find parts...

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Thermador Microwave Repair - Cannot find parts... n29af 03-01-2008
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Posted by n29af on March 1, 2008, 3:13 pm
I recently had my Thermador microwave break down. It is about 6 years
old and was apart of a built in Thermador Microwave/oven/warming tray
set. I took it to two repair places and apparently the magnatron is
broken. However, nobody can seem to find the repair parts. I cannot
even find this particular model anyplace. Here is the info:

Model: 16-11-157
Type: S333

I removed the magantron and it appears that it is made by Panasonic.
Model 2m261-m32

Amazingly Thermador themselves cannot tell me where to go for
replacement parts! Help!

Posted by hallerb@aol.com on March 1, 2008, 3:41 pm

> Amazingly Thermador themselves cannot tell me where to go for
> replacement parts! Help!

liability in case you hurt yourself or others. very high voltages and
microwave radiation...............


Posted by Robert Allison on March 1, 2008, 4:04 pm
n29af wrote:

> I recently had my Thermador microwave break down. It is about 6 years
> old and was apart of a built in Thermador Microwave/oven/warming tray
> set. I took it to two repair places and apparently the magnatron is
> broken. However, nobody can seem to find the repair parts. I cannot
> even find this particular model anyplace. Here is the info:
>
> Model: 16-11-157
> Type: S333
>
> I removed the magantron and it appears that it is made by Panasonic.
> Model 2m261-m32
>
> Amazingly Thermador themselves cannot tell me where to go for
> replacement parts! Help!

Try here:

http://1stsourceparts.com/
1-800-392-3939

You need to have an account with them to use the website, but you
can call them and they will take orders over the phone.

--
Robert Allison
Rimshot, Inc.
Georgetown, TX

Posted by n29af on March 2, 2008, 7:45 am
Hmmm....no luck with 1stsourceparts.com....

Posted by pipedown on March 2, 2008, 3:51 pm
Yellow Pages, Look for Appliance parts stores. The guys who work behind
those counters are a great wealth of information.

Every time I walk into my local shop (and it IS a hole in the wall type
shop) the guy hears half my description of the problem then walks off and
comes back with the right part every time. Truly Amazing, this is a case
where the Internet does not have an advantage over a real store.

Unfortunately this does not work on Sunday :(

>I recently had my Thermador microwave break down. It is about 6 years
> old and was apart of a built in Thermador Microwave/oven/warming tray
> set. I took it to two repair places and apparently the magnatron is
> broken. However, nobody can seem to find the repair parts. I cannot
> even find this particular model anyplace. Here is the info:
>
> Model: 16-11-157
> Type: S333
>
> I removed the magantron and it appears that it is made by Panasonic.
> Model 2m261-m32
>
> Amazingly Thermador themselves cannot tell me where to go for
> replacement parts! Help!



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