Home Page link

Trouble with adding additional line to telephone

Home Repair - - If it ain't broken, don't fix it. Otherwise look here. 

Page 1 of 3       1 2 3 > last >> Bookmark this page:  YahooMyWeb Yahoo!  Google Google  Windows Live Favorites Windows Live  del.icio.us del.icio.us  digg digg  Add to Netscape Netscape
Subject Author Date
Trouble with adding additional line to telephone benn686 09-01-2006
If you were  Registered and logged in, you could reply and use other advanced thread options
Posted by on September 1, 2006, 2:45 pm
Im having a bit of trouble adding a new phone line (number) to another
room. According to the telephone company, the second line is up.

At the outside junction box I see two cables coming from the telephone
pole, with the wires from the cables going to a spaghetti of wires and
screws at the top of the inside of the junction box.

Just below this mess there is a left and right side with each side
having: a jack (with a telephone cable plugged in) and just below that,
four screws: Red, Green, Yellow and Black.

(Im hoping I dont have to wire the spaghetti terminals to the four
terminals below it myself)

The left side has NO wires going to ANY of the R,G,Y,B terminals. and
if I disconnect the cable that goes to the left jack, and plug in a
phone, I hear NO dial tone. Strangely enough, I have reason to
believe that the left side is my WORKING line 1. Even though the jack
doesnt work, and theres no wires, I have no problems with my dsl or my
phone inside the house. Im assuming the connection is being made
somewhere in the bundled rats nest above the terminals.

The right side, which I believe is the additional line that telephone
company installed also has NO dial tone when I connect a phone directly
into the junction box right termial side. It also has no wires going
to any of the terminals below it.

I have telephone cable that is going to the new room where line 2 will
be, since the jack at the junction box itself isnt working (need a dsl
filter?), but Im not sure where (left or right side) it should go.

I know line 2 should be on the yellow and black wires from the phone
company cable, but since theres two cables with two sides its all the
more confusing. Im told that this house used to have 2 or more phone
lines installed...

Im pretty sure I know how the R/G (line1), Y/B (line2) works once the
cable goes in the house and how to wire it to the modular jack
depending on which line you want, but its the outside of the house that
Im having trouble with.

Any suggestions what to look for?


AppliancePartsPros.com, Inc.
Posted by sosessyithurts on September 1, 2006, 2:57 pm

benn...@hotmail.com wrote:

> Any suggestions what to look for?

have you tried to mimmick their wiring?

you've got a working sample

wire up the vacant modular jack

however! i know for a fact you have no use for the second door on the
box that says
"TELEPHONE COMPANY ACCESS ONLY" or something like that

if you have a subscription, I hate to sound like an idiot but why not
call them

I know you say they say it's fine, but you know it's not!

tell them don't argue with you, you are the customer


Posted by Brian Attwood on September 1, 2006, 3:21 pm

benn...@hotmail.com wrote:
> Im having a bit of trouble adding a new phone line (number) to another
> room. According to the telephone company, the second line is up.
>
> At the outside junction box I see two cables coming from the telephone
> pole, with the wires from the cables going to a spaghetti of wires and
> screws at the top of the inside of the junction box.
>
> Just below this mess there is a left and right side with each side
> having: a jack (with a telephone cable plugged in) and just below that,
> four screws: Red, Green, Yellow and Black.
>
> (Im hoping I dont have to wire the spaghetti terminals to the four
> terminals below it myself)
>
> The left side has NO wires going to ANY of the R,G,Y,B terminals. and
> if I disconnect the cable that goes to the left jack, and plug in a
> phone, I hear NO dial tone. Strangely enough, I have reason to
> believe that the left side is my WORKING line 1. Even though the jack
> doesnt work, and theres no wires, I have no problems with my dsl or my
> phone inside the house. Im assuming the connection is being made
> somewhere in the bundled rats nest above the terminals.
>
> The right side, which I believe is the additional line that telephone
> company installed also has NO dial tone when I connect a phone directly
> into the junction box right termial side. It also has no wires going
> to any of the terminals below it.
>
> I have telephone cable that is going to the new room where line 2 will
> be, since the jack at the junction box itself isnt working (need a dsl
> filter?), but Im not sure where (left or right side) it should go.
>
> I know line 2 should be on the yellow and black wires from the phone
> company cable, but since theres two cables with two sides its all the
> more confusing. Im told that this house used to have 2 or more phone
> lines installed...
>
> Im pretty sure I know how the R/G (line1), Y/B (line2) works once the
> cable goes in the house and how to wire it to the modular jack
> depending on which line you want, but its the outside of the house that
> Im having trouble with.
>
> Any suggestions what to look for?

Did you try rewiring any of the existing jacks in the house to work
with the second line?


Posted by Pat on September 1, 2006, 5:11 pm
A phone works with two wires. The wire coming to the box from the street
will have several pairs of wires. Only one pair is needed to work the
phone. The rest are not used. Simply test each pair with a phone until you
find the pair that works.



Posted by HeyBub on September 1, 2006, 9:25 pm
Pat wrote:
> A phone works with two wires. The wire coming to the box from the
> street will have several pairs of wires. Only one pair is needed to
> work the phone. The rest are not used. Simply test each pair with a
> phone until you find the pair that works.

Which, if you're lucky, will be your neighbor's live line meaning you won't
get charged for long distance.



Page 1 of 3       1 2 3 > last >>
Similar ThreadsPosted
Adding an additional Jack April 25, 2006, 10:10 am
Telephone Trouble, HELP!! September 3, 2006, 7:44 pm
Bathroom Plastic Stall; Adding Additional Plastic ? March 15, 2006, 5:01 pm
Telephone line static October 20, 2005, 10:26 pm
Noise in Telephone Line September 13, 2006, 9:20 pm
Telephone line troubleshooting November 27, 2007, 11:26 am
Static on telephone line after storm January 20, 2006, 10:25 pm
Adding a Phone line (follow up ?) July 4, 2008, 6:39 pm
Adding a little antifreeze to sprinkler line. November 1, 2008, 7:19 pm
Re: Adding A Bit More To My Recent Post Re Weed Wackers/Line Trimmers June 13, 2005, 4:53 am

Contact Us | Privacy Policy

XML SitemapXML Sitemap