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Home Repair - - If it ain't broken, don't fix it. Otherwise look here.
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Posted by David Combs on June 26, 2008, 2:56 am
Way back in the 60's, while I was in the army, I signed
up for USAA.
Back then, it had a *very* good reputation.
Recently, I heard a disturbing story or two, about how
when claims were made, they paid out *far* less than
expected.
Roughly what experience can one expect, *these days*?
---------------------------
We live in New York state -- but also have a (very) small
condo down in Florida (Sarasota).
So, anyone have experience with USAA in Florida?
Thanks!
David
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Posted by Doc on June 26, 2008, 9:13 am
dkcombs@panix.com (David Combs) wrote in news:g3vej5$29t$1
@panix2.panix.com:
> Way back in the 60's, while I was in the army, I signed
> up for USAA.
>
Snipped
>
So, anyone have experience with USAA in Florida?
>
Been with USAA for many years, in three different states including
Florida, and have had no problems with their business practices. They
even have overuled a sub-contractor on a windshield replacement claim
resulting in an increase in USAAs cost for the claim.
I do find that they do not tolerate marginal customers, so folks who lie
on forms or do stupid things may run into problems. Personally I do not
have a problem with this as the rationale is that these kinds of
customers increase payouts and cause rate increases for the rest of us.
Overall a very satisfied customer.
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Posted by Paul Oman on June 26, 2008, 2:17 pm
Just about all my insurance policies are with USAA. Haven't had a
claim in years, but can say they cash my checks to them promptly!
They were good with chipped windshield crack repair claims!
paul
David Combs wrote:
> Way back in the 60's, while I was in the army, I signed
> up for USAA.
>
> Back then, it had a *very* good reputation.
>
>
> Recently, I heard a disturbing story or two, about how
> when claims were made, they paid out *far* less than
> expected.
>
>
> Roughly what experience can one expect, *these days*?
>
>
> ---------------------------
>
>
> We live in New York state -- but also have a (very) small
> condo down in Florida (Sarasota).
>
>
> So, anyone have experience with USAA in Florida?
>
> Thanks!
>
>
> David
>
>
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Posted by JimR on June 26, 2008, 3:18 pm
> Way back in the 60's, while I was in the army, I signed
> up for USAA.
>
> Back then, it had a *very* good reputation.
>
>
> Recently, I heard a disturbing story or two, about how
> when claims were made, they paid out *far* less than
> expected.
>
>
> Roughly what experience can one expect, *these days*?
>
>
> ---------------------------
>
>
> We live in New York state -- but also have a (very) small
> condo down in Florida (Sarasota).
>
>
> So, anyone have experience with USAA in Florida?
>
> Thanks!
>
>
> David
>
Ii've been with USAA for almost 50 years, and have always had great success.
On one occasion they paid off a $100K HHG claim when a warehouse burned down
during a PCS move -- I had upgraded the coverage from $50K to $100K two days
before the moving company picked up my stuff. I also get a semi-annual
rebate check from them -- the last one was for several hundred dollars.
They also have recently received a repeat reward for outstanding customer
service -- #1 among all companies in the U.S.
However, they probably won't cover your condo -- because of problems with
the Florida government's effort to control insurance prices, USAA has
stopped writing home coverage in Florida except for active duty military on
orders to this state. They have also cancelled all coverage on second homes
in Florida, driving a lot of people to the state-owned insurance company.
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Posted by David Combs on June 27, 2008, 3:09 pm
>Ii've been with USAA for almost 50 years, and have always had great success.
>On one occasion they paid off a $100K HHG claim when a warehouse burned down
>during a PCS move -- I had upgraded the coverage from $50K to $100K two days
>before the moving company picked up my stuff. I also get a semi-annual
>rebate check from them -- the last one was for several hundred dollars.
>They also have recently received a repeat reward for outstanding customer
>service -- #1 among all companies in the U.S.
>
>However, they probably won't cover your condo -- because of problems with
>the Florida government's effort to control insurance prices, USAA has
>stopped writing home coverage in Florida except for active duty military on
>orders to this state. They have also cancelled all coverage on second homes
>in Florida, driving a lot of people to the state-owned insurance company.
Hmmm. Well, re the florida condo (a 2nd home), they haven't
*cancelled* us yet.
Either we've fallen through the cracks, or their policy is
to not write *new* policies there, or maybe it's just for
new *customers*?
That is, maybe they're keeping the already-existing (Florida) policies?
Thanks!
David
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