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Posted by Doug Miller on October 2, 2006, 6:29 am
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>One of the other places had the items in stock, though, and Sears needed to
>order, so I didn't buy from them.
Well, at least they were honest enough to tell you they had to order it. In my
experience, Sears will tell you they have the part "in stock" regardless of
whether they do or not -- because, to them, "in stock" means "the computer
says we can get it". It most definitely does *not* mean that they actually
have the part.
--
Regards,
Doug Miller (alphageek at milmac dot com)
It's time to throw all their damned tea in the harbor again.
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Posted by gfretwell on October 2, 2006, 11:27 am
On Mon, 02 Oct 2006 10:29:21 GMT, spambait@milmac.com (Doug Miller)
wrote:
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>>One of the other places had the items in stock, though, and Sears needed to
>>order, so I didn't buy from them.
>Well, at least they were honest enough to tell you they had to order it. In my
>experience, Sears will tell you they have the part "in stock" regardless of
>whether they do or not -- because, to them, "in stock" means "the computer
>says we can get it". It most definitely does *not* mean that they actually
>have the part.
Was this a Sears store or a Sears parts location? Our parts place
seems to stock most commonly used Kenmore/Whirlpool parts. They do a
lot better than the independant "appliance parts" guy.
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Posted by Tim Fischer on September 29, 2006, 8:55 pm
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<aspasia> wrote in message
> 1. If it's made by Whirlpool, why sell it under Sears Kenmore name?
I don't claim to understand maketing, but each appliance vendor has lots of
different names. Maytag also does JenAir and Magic Chef. GE does Hotpoint
and Monogram. Whirlpool does KitchenAid. Electrolux does Fridgidaire,
Kelvinator, and White Westinghouse.
At one point in their life, Sears only sold stuff branded as Sears. In the
last few decades, they now sell most brands, but some of their brands
remain, including Kenmore appliances, which have gained a reputation for
being a good value and reliable. (sort of like their Craftsman hand tools).
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> 2. Is there a difference in quality between W. and K.?
Maybe, but like I said above, Kenmore is considered to be very reliable (as
is Whirlpool, who makes most their stuff).
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> Any voice-of-experience/repair professional advice out there?
I'm generally not a Sears fan, but do like Kenmore. I've owned quite a few
different ones and they've given me no trouble.
-Tim
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Posted by empress2454 on October 4, 2006, 7:00 am
maytag does ammana also.
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Tim Fischer wrote:
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> <aspasia> wrote in message
> > 1. If it's made by Whirlpool, why sell it under Sears Kenmore name?
> I don't claim to understand maketing, but each appliance vendor has lots of
> different names. Maytag also does JenAir and Magic Chef. GE does Hotpoint
> and Monogram. Whirlpool does KitchenAid. Electrolux does Fridgidaire,
> Kelvinator, and White Westinghouse.
> At one point in their life, Sears only sold stuff branded as Sears. In the
> last few decades, they now sell most brands, but some of their brands
> remain, including Kenmore appliances, which have gained a reputation for
> being a good value and reliable. (sort of like their Craftsman hand tools).
> > 2. Is there a difference in quality between W. and K.?
> Maybe, but like I said above, Kenmore is considered to be very reliable (as
> is Whirlpool, who makes most their stuff).
> > Any voice-of-experience/repair professional advice out there?
> I'm generally not a Sears fan, but do like Kenmore. I've owned quite a few
> different ones and they've given me no trouble.
>
> -Tim
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Posted by Stu on September 29, 2006, 9:05 pm
aspasia wrote:
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> I have to get a new washer. Don't want fancy bells & whistles, just a
> washer that does its job; won't crash tomorrow. I don't need extra
> capcity.
> I looked at a Whirlpool at Sears that I liked, but it's not on special
> any more. Salesperson said Kenmore is made by Whirlpool and is on
> special.
> Questions:
> 1. If it's made by Whirlpool, why sell it under Sears Kenmore name?
> This is a common thing to do in the trade. Companies either buy out each other
or sell units in order to hit a wider maket. If you had bought a Whirlpool
previously and not liked it, you may not realise and buy the same thing under a
different brand. Its a bit like buying a VW car and a Skoda.
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> 2. Is there a difference in quality between W. and K.?
Sometimes the alternative company saves on the casing. This doesn't
always mean it is worse, but facias & switches can make a difference to
the production costs.
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> 3. Sorry I don't have a model number, but the Whirlpool I was
> looking at is about $395.
> After spending ages on-line trying to get comparative info, I'm more
> confused than ever. The web is a top place for info, but sometimes not as
accurate as we would like, so best off not to rely on it. I know dealers who
state 'its exactly the same model, but different codes'. This can end up a
totally different spec as they do produce some models slightly different to
comply with being exclusive for a large wholesaler.
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> Any voice-of-experience/repair professional advice out there?
> I agree with the prof on the servicing and I would try to barter a deal on an
extended warranty by quoting a net price and getting from a proper dealer.
Sounds mad from me as I sell on line, but truth is if you buy from a shop you
are more likely to get better after service.
Oh yeah, Whirpool domestic kit has got a lot better over the years and
there are only about 6 pump types for about 90% of all brand types. A
lot of internals are not even made by the brand name and are made in
factories in Italy.
Best of luck
Stu
http://www.cateringappliancesltd.co.uk
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>order, so I didn't buy from them.