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What to do about the granite company?

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What to do about the granite company? Aaron Fude 05-04-2008
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Posted by Aaron Fude on May 4, 2008, 12:42 am
Hi,

Here's a brief version of what happened. I hired a granite company in
the Philly, PA area to install granite in my stand up shower. The
whole job was $1200: $600 for the granite and $600 for the
installation.

The frameless shower glass contractor informed me that the threshold
was pitched the wrong way. After some haggling (the granite folks were
insisting that 1/8" the wrong way is "only a little wrong") they came
over to remove the threshold, After they removed it, they informed me
that they will not be reinstalling the theshold for fear that it may
shift and end up being pitched the wrong way again. They further
informed me that if I take the measurements and mark the stone for
them, they will cut it for me and give me a check for $300 to have
someone install it again.

So far I have not been able to find anyone to do this because it is
too small a job on the one hand and nobody wants to deal with granite
for fear of breaking it on the other.

What can I do at this point? What recourse do I have against the
granite company? I was very foolish and did not sign a contract.

Many thanks in advance!

Aaron

Posted by hallerb@aol.com on May 4, 2008, 8:50 am
> Hi,
>
> Here's a brief version of what happened. I hired a granite company in
> the Philly, PA area to install granite in my stand up shower. The
> whole job was $1200: $600 for the granite and $600 for the
> installation.
>
> The frameless shower glass contractor informed me that the threshold
> was pitched the wrong way. After some haggling (the granite folks were
> insisting that 1/8" the wrong way is "only a little wrong") they came
> over to remove the threshold, After they removed it, they informed me
> that they will not be reinstalling the theshold for fear that it may
> shift and end up being pitched the wrong way again. They further
> informed me that if I take the measurements and mark the stone for
> them, they will cut it for me and give me a check for $300 to have
> someone install it again.
>
> So far I have not been able to find anyone to do this because it is
> too small a job on the one hand and nobody wants to deal with granite
> for fear of breaking it on the other.
>
> What can I do at this point? What recourse do I have against the
> granite company? I was very foolish and did not sign a contract.
>
> Many thanks in advance!
>
> Aaron

I would take them to small claims court for the entire amount. to get
their attention....

dont know what options there were, but they should of informed you
bewfore they removed it that they refuse to reinstall it

Posted by KOS on May 4, 2008, 10:06 am
>
>
>
>
>
> > Hi,
>
> > Here's a brief version of what happened. I hired a granite company in
> > the Philly, PA area to install granite in my stand up shower. The
> > whole job was $1200: $600 for the granite and $600 for the
> > installation.
>
> > The frameless shower glass contractor informed me that the threshold
> > was pitched the wrong way. After some haggling (the granite folks were
> > insisting that 1/8" the wrong way is "only a little wrong") they came
> > over to remove the threshold, After they removed it, they informed me
> > that they will not be reinstalling the theshold for fear that it may
> > shift and end up being pitched the wrong way again. They further
> > informed me that if I take the measurements and mark the stone for
> > them, they will cut it for me and give me a check for $300 to have
> > someone install it again.
>
> > So far I have not been able to find anyone to do this because it is
> > too small a job on the one hand and nobody wants to deal with granite
> > for fear of breaking it on the other.
>
> > What can I do at this point? What recourse do I have against the
> > granite company? I was very foolish and did not sign a contract.
>
> > Many thanks in advance!
>
> > Aaron
>
> I would take them to small claims court for the entire amount. to get
> their attention....
>
> dont know what options there were, but they should of informed you
> bewfore they removed it that they refuse to reinstall it- Hide quoted text=
-
>
> - Show quoted text -

did you pay them completely? if not, hold payment.... no contract-
big mistake.... They admit to an error on their side.....Speak to
owner of company and if nothing- sue

Posted by on May 4, 2008, 10:10 am
>
>
>
>
>
> > Hi,
>
> > Here's a brief version of what happened. I hired a granite company in
> > the Philly, PA area to install granite in my stand up shower. The
> > whole job was $1200: $600 for the granite and $600 for the
> > installation.
>
> > The frameless shower glass contractor informed me that the threshold
> > was pitched the wrong way. After some haggling (the granite folks were
> > insisting that 1/8" the wrong way is "only a little wrong") they came
> > over to remove the threshold, After they removed it, they informed me
> > that they will not be reinstalling the theshold for fear that it may
> > shift and end up being pitched the wrong way again. They further
> > informed me that if I take the measurements and mark the stone for
> > them, they will cut it for me and give me a check for $300 to have
> > someone install it again.
>
> > So far I have not been able to find anyone to do this because it is
> > too small a job on the one hand and nobody wants to deal with granite
> > for fear of breaking it on the other.
>
> > What can I do at this point? What recourse do I have against the
> > granite company? I was very foolish and did not sign a contract.
>
> > Many thanks in advance!
>
> > Aaron
>
> I would take them to small claims court for the entire amount. to get
> their attention....
>
> dont know what options there were, but they should of informed you
> bewfore they removed it that they refuse to reinstall it- Hide quoted text=
-
>
> - Show quoted text -


First lesson in all this is to get it in writing. From the facts as
stated, you have a right to be pissed. However, if you can get past
that, from a practical standpoint, their offer may be your best
option. You get granite that matches and $300 for someone to install
it. Certainly if you look around, you can find someone that will do
it, particularly in the current housing market situation. That fixes
it now and gets it over with.

Another option would be to get someone else to finish the job,
including providing the granite, assuming they can match it. You
could then sue in small claims, for the cost and would likely win.
But how much better is that than their offer?

Or you could take them to small claims and wait for it to be
resolved. Quite frankly, in that case, I doubt you'd get more than
what they are offering you, which is basicly the material and labor
cost to make it right.


Posted by DanG on May 4, 2008, 2:39 pm
To tell the truth, the granite company offer sounds too good to be
true. It sounds a bit like a client or project they just want to
get rid of.

--
______________________________
Keep the whole world singing . . . .
DanG (remove the sevens)
dgriff237@7cox.net



> Hi,
>
> Here's a brief version of what happened. I hired a granite
> company in
> the Philly, PA area to install granite in my stand up shower.
> The
> whole job was $1200: $600 for the granite and $600 for the
> installation.
>
> The frameless shower glass contractor informed me that the
> threshold
> was pitched the wrong way. After some haggling (the granite
> folks were
> insisting that 1/8" the wrong way is "only a little wrong") they
> came
> over to remove the threshold, After they removed it, they
> informed me
> that they will not be reinstalling the theshold for fear that it
> may
> shift and end up being pitched the wrong way again. They further
> informed me that if I take the measurements and mark the stone
> for
> them, they will cut it for me and give me a check for $300 to
> have
> someone install it again.
>
> So far I have not been able to find anyone to do this because it
> is
> too small a job on the one hand and nobody wants to deal with
> granite
> for fear of breaking it on the other.
>
> What can I do at this point? What recourse do I have against the
> granite company? I was very foolish and did not sign a contract.
>
> Many thanks in advance!
>
> Aaron

I would take them to small claims court for the entire amount. to
get
their attention....

dont know what options there were, but they should of informed you
bewfore they removed it that they refuse to reinstall it



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