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maytag refirgerator - water line frozen; refrigerator now a freezer

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maytag refirgerator - water line frozen; refrigerator now a freezer Renata 09-11-2007
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Posted by Renata on September 11, 2007, 10:14 am
French door model MFD2560HES that has had this problem before. Kept
the Maytag guy busy for a while - 6 visits in 2 months, maybe a year
ago, including this issue, modified. At the time, the water line was
frozen, but the fridge part was still acting like a fridge.

His initial solution was to tell me to adjust the temp. setting.
After picking myself up off the floor, I told him since it was set
within the range of temp options presented, perhaps the water line
should work, since it was within their constraints.

He grudgingly agreed. Took out the drawers, and slapped some
insulation on the piping in back. Voila.

Now, it's back with a vengeance.

Maytag cust "service" blew me off; transferred me to Home Depot Maytag
line, who, once I told them I wasn't an HD rep, transferred me to
Whirlpool. Whirlpool agreed to cover the parts but not labor.

I search the internets, and see that this is not a unique problem.

Anyone know which part(s) might be the issue or what the problem is?
And, how hard it is to replace said part (thermostat?, blocked duct
somewhere?, or ???)

Thanx
Renata

Posted by Joe on September 11, 2007, 2:49 pm
> French door model MFD2560HES that has had this problem before. Kept
> the Maytag guy busy for a while - 6 visits in 2 months, maybe a year
> ago, including this issue, modified. At the time, the water line was
> frozen, but the fridge part was still acting like a fridge.
>
> His initial solution was to tell me to adjust the temp. setting.
> After picking myself up off the floor, I told him since it was set
> within the range of temp options presented, perhaps the water line
> should work, since it was within their constraints.
>
> He grudgingly agreed. Took out the drawers, and slapped some
> insulation on the piping in back. Voila.
>
> Now, it's back with a vengeance.
>
> Maytag cust "service" blew me off; transferred me to Home Depot Maytag
> line, who, once I told them I wasn't an HD rep, transferred me to
> Whirlpool. Whirlpool agreed to cover the parts but not labor.
>
> I search the internets, and see that this is not a unique problem.
>
> Anyone know which part(s) might be the issue or what the problem is?
> And, how hard it is to replace said part (thermostat?, blocked duct
> somewhere?, or ???)
>
> Thanx
> Renata

Go to repairclinic.com. Good parts/help from the experts there and
replacement instructions come with the parts.. Incidentally, Consumer
Reports has ratings on many fridges. Some Maytag models had
significant repair problems. HTH

Joe


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