|
Posted by Mark Modrall on May 14, 2008, 8:44 am
> > As I said, if he'd found something and fixed it, we might have split
> > the cost with our contractor or something, but after the $170 bill it's
> > still as ineffectual as the day it came out of the box.
>
> Before I would pay for the tech for diagnosing it as a "installer problem".
> The tech would have to point out exactly how s/he came to that conclusion.
> In other words, what exactly is the problem.
We did ask that repeatedly... And we demonstrated that his fiddling
around hadn't improved anything. His response was "pay the bill or
we'll ruin your credit rating."
We're open to it being an installation problem. If it were found and
fixed, we wouldn't be so cheesed off.
> > The other people we found with microwave/hoods in the neighborhood
> > have said theirs didn't work well either, but they just gave up on it.
> > We just weren't sure if it was an inherent limitation to the
> > configuration.
>
> The curiousity is killing me. Did you ask about it before you bought, or
> after?
We asked cursorily if the hood worked well when we were shopping and
took it on faith when they said "sure." Turns out, now they say they
only read the spec sheets in the store and have no demo units set up.
The salesmen say they don't have first-hand experience with the units.
We started asking around the neighborhood in ernest after all this
flap.
> >> Now this sounds like a fish tale, by a disgruntled ex-worker.
...
> > Actually I know the guy. The fire nearly killed his daughter and
> > they were out of a home for about 9 months. I think he's retired now,
> > but he was not a fired "disgruntled ex-worker".
>
> As you can see, I never insinuated, the worker was fired.
You never stated as such but obviously I took the inference. The guy
was GE lifer. Retired from there.
> > It is kind of a catch-22 - how many times have you congenially hired
> > a lawyer and taken your employer to court?
>
> Actually, I know several people who have taken their employers to court.
> There's no catch-22 about it. I live with one which started a class action
> suit involving over 22,000 employees.
Yes a lot of people take their employers to court, but I've never
heard it considered a good career move.
> . In this instance, the homeowner had no business "asking for help" from
> GE, they should seek advice only from their lawyer.
>
> _If_ the person did not have homeowner's insurance, his daughter was almost
> killed, and he lost his home. He should've gotten the idiot of the year
> award for not taking his employer to court.
He did have homeowner's insurance (and for whatever reason the
insurer did not choose to go after GE). He thought it was for
"replacement cost" but after all the fine print and caps, etc, what the
insurance company was going to pay him fell about $50k short of the cost
of actually rebuilding the house. Given the fire marshal's report,
that's when he asked his employer.
Mark
| 
Yahoo! 
Google 
Windows Live 
del.icio.us 
digg 
Netscape 
XML Sitemap