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neighbor's contractor cut my phone line

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neighbor's contractor cut my phone line meirman 08-20-2005
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Posted by meirman on August 20, 2005, 11:14 pm


The neighbor's contractor cut my phone line

Is soldering and taping good enough for an outdoor phone line repair?

Or should I have the phone company come and do it according to its
standards?

I don't want to get stuck paying later, when the contractor is long
gone and maybe the neighbor too.        


The neighbor's contractor was working right at the property line and
cut my phone line. I found him with the 4 wires stripped from each
end, and he was wrapping the wires together, and going to use wire
nuts and electrical tape.

I stopped him and soldered the connections, used his wire nuts for
some reason, and then used stretch tape (I think it is called silicon
tape) which normally gives a much better seal, afaict. But I don't
really know how long the tape lasts. The splice is two inches above
the dirt, and would look better covered with dirt (which I guess they
didn't do, because I had complained that just wrapping the wires isn't
good enough for an underground connection.)

All 4 of my solders were good. No possible cold solders.

The neighbor himself suggested I call the phone company, and that he
would pay. The woman at the repair office won't tell me how much they
charge for this until the repairman comes out. And then I will have
to pay for the service call. The woman admitted a lot of people don't
call them, of course.

I don't want the neighbor or even the contractor to pay if my repair
is good enough, but if I don't get him to pay now, when it breaks
later, the contractor will be long gone, and maybe my neighbor too.
And I'll have to pay.


(The contractors didn't cut a buried wire. They knew the wire was
there and one was holding it out of the way, while the other used a 4-
or 5-foot rod to jab at the cement left in the ground from a fence
post. He hit it several times before he cut the wire. :) ) They
should have used a rod that they held in place, and hit it with a
sledge or something, instead of moving the whole 5 foot pole, right?

(FWIW, they also didn't tell me they had cut my line, didn't apologize
when I found out (I was 15 feet away and on the ohter side of bushes,
but I heard one talk to the other), didn't tell me they were going to
"fix" it or when, and I was going to call the phone company when I
went outside again to do a temporary repair, and saw that they had
started their repair. I don't think they planned to tell me at all
that they had cut it.)

Thanks.


Meirman
--
If emailing, please let me know whether
or not you are posting the same letter.
Change domain to erols.com, if necessary.


Posted by zxcvbob on August 20, 2005, 10:21 pm


meirman wrote:
> The neighbor's contractor cut my phone line
>
> Is soldering and taping good enough for an outdoor phone line repair?
>
> Or should I have the phone company come and do it according to its
> standards?
>
> I don't want to get stuck paying later, when the contractor is long
> gone and maybe the neighbor too.        
>
>
> The neighbor's contractor was working right at the property line and
> cut my phone line. I found him with the 4 wires stripped from each
> end, and he was wrapping the wires together, and going to use wire
> nuts and electrical tape.
>
> I stopped him and soldered the connections, used his wire nuts for
> some reason, and then used stretch tape (I think it is called silicon
> tape) which normally gives a much better seal, afaict. But I don't
> really know how long the tape lasts. The splice is two inches above
> the dirt, and would look better covered with dirt (which I guess they
> didn't do, because I had complained that just wrapping the wires isn't
> good enough for an underground connection.)
>
> All 4 of my solders were good. No possible cold solders.
>
> The neighbor himself suggested I call the phone company, and that he
> would pay. The woman at the repair office won't tell me how much they
> charge for this until the repairman comes out. And then I will have
> to pay for the service call. The woman admitted a lot of people don't
> call them, of course.
>
> I don't want the neighbor or even the contractor to pay if my repair
> is good enough, but if I don't get him to pay now, when it breaks
> later, the contractor will be long gone, and maybe my neighbor too.
> And I'll have to pay.
>
>
> (The contractors didn't cut a buried wire. They knew the wire was
> there and one was holding it out of the way, while the other used a 4-
> or 5-foot rod to jab at the cement left in the ground from a fence
> post. He hit it several times before he cut the wire. :) ) They
> should have used a rod that they held in place, and hit it with a
> sledge or something, instead of moving the whole 5 foot pole, right?
>
> (FWIW, they also didn't tell me they had cut my line, didn't apologize
> when I found out (I was 15 feet away and on the ohter side of bushes,
> but I heard one talk to the other), didn't tell me they were going to
> "fix" it or when, and I was going to call the phone company when I
> went outside again to do a temporary repair, and saw that they had
> started their repair. I don't think they planned to tell me at all
> that they had cut it.)
>
> Thanks.
>
>
> Meirman
> --
> If emailing, please let me know whether
> or not you are posting the same letter.
> Change domain to erols.com, if necessary.



That's not your phone cable, it belongs to the phone company. Call them
and let them deal with it. (your phone cables begin at the Network
Interconnection Device, probably on the side of your house.)

Best regards,
Bob


Posted by Jeff Wisnia on August 20, 2005, 11:30 pm


meirman wrote:

> The neighbor's contractor cut my phone line
>
> Is soldering and taping good enough for an outdoor phone line repair?
>
> Or should I have the phone company come and do it according to its
> standards?
>
> I don't want to get stuck paying later, when the contractor is long
> gone and maybe the neighbor too.        
>
>
> The neighbor's contractor was working right at the property line and
> cut my phone line. I found him with the 4 wires stripped from each
> end, and he was wrapping the wires together, and going to use wire
> nuts and electrical tape.
>
> I stopped him and soldered the connections, used his wire nuts for
> some reason, and then used stretch tape (I think it is called silicon
> tape) which normally gives a much better seal, afaict. But I don't
> really know how long the tape lasts. The splice is two inches above
> the dirt, and would look better covered with dirt (which I guess they
> didn't do, because I had complained that just wrapping the wires isn't
> good enough for an underground connection.)
>
> All 4 of my solders were good. No possible cold solders.
>
> The neighbor himself suggested I call the phone company, and that he
> would pay. The woman at the repair office won't tell me how much they
> charge for this until the repairman comes out. And then I will have
> to pay for the service call. The woman admitted a lot of people don't
> call them, of course.
>
> I don't want the neighbor or even the contractor to pay if my repair
> is good enough, but if I don't get him to pay now, when it breaks
> later, the contractor will be long gone, and maybe my neighbor too.
> And I'll have to pay.
>
>
> (The contractors didn't cut a buried wire. They knew the wire was
> there and one was holding it out of the way, while the other used a 4-
> or 5-foot rod to jab at the cement left in the ground from a fence
> post. He hit it several times before he cut the wire. :) ) They
> should have used a rod that they held in place, and hit it with a
> sledge or something, instead of moving the whole 5 foot pole, right?
>
> (FWIW, they also didn't tell me they had cut my line, didn't apologize
> when I found out (I was 15 feet away and on the ohter side of bushes,
> but I heard one talk to the other), didn't tell me they were going to
> "fix" it or when, and I was going to call the phone company when I
> went outside again to do a temporary repair, and saw that they had
> started their repair. I don't think they planned to tell me at all
> that they had cut it.)
>
> Thanks.

From the way you describe the repair I think it should hold up fine for
quite a while. as long as it stays above ground.

If it was me, I would have slid an appropriate diameter piece of heat
shrink tubing about 6" long onto the jacket on one side of the break,
made the four staggered in line soldered splices each covered with heat
shrink tubing, and then slid the larger heat shrink tubing back over
those four joints and over the outer jacket of the wire on the other
side of the splices and shrunk it in place. That should last as long as
the original wire itself, particularly if it's not buried.

But then, I'm anal about those kind of things.

Jeff
--
Jeffry Wisnia

(W1BSV + Brass Rat '57 EE)

"Truth exists; only falsehood has to be invented."


Posted by Art Todesco on August 21, 2005, 5:05 am


In Illinois it is against the law for a
contractor or home owner, that is digging
on the property, to NOT to call the
Joint Utilities Locating service. They,
then
have all of the individual utilities
come out and mark the area where cables,
pipes,
etc. are buried. If someone cuts a
cable and didn't have the stuff marked, they
are liable and there may be fines imposed.

Jeff Wisnia wrote:
> meirman wrote:
>
>> The neighbor's contractor cut my phone line
>>
>> Is soldering and taping good enough for an outdoor phone line repair?
>>
>> Or should I have the phone company come and do it according to its
>> standards?
>>
>> I don't want to get stuck paying later, when the contractor is long
>> gone and maybe the neighbor too.
>>
>>
>> The neighbor's contractor was working right at the property line and
>> cut my phone line. I found him with the 4 wires stripped from each
>> end, and he was wrapping the wires together, and going to use wire
>> nuts and electrical tape.
>>
>> I stopped him and soldered the connections, used his wire nuts for
>> some reason, and then used stretch tape (I think it is called silicon
>> tape) which normally gives a much better seal, afaict. But I don't
>> really know how long the tape lasts. The splice is two inches above
>> the dirt, and would look better covered with dirt (which I guess they
>> didn't do, because I had complained that just wrapping the wires isn't
>> good enough for an underground connection.)
>>
>> All 4 of my solders were good. No possible cold solders.
>>
>> The neighbor himself suggested I call the phone company, and that he
>> would pay. The woman at the repair office won't tell me how much they
>> charge for this until the repairman comes out. And then I will have
>> to pay for the service call. The woman admitted a lot of people don't
>> call them, of course.
>> I don't want the neighbor or even the contractor to pay if my repair
>> is good enough, but if I don't get him to pay now, when it breaks
>> later, the contractor will be long gone, and maybe my neighbor too.
>> And I'll have to pay.
>>
>>
>> (The contractors didn't cut a buried wire. They knew the wire was
>> there and one was holding it out of the way, while the other used a 4-
>> or 5-foot rod to jab at the cement left in the ground from a fence
>> post. He hit it several times before he cut the wire. :) ) They
>> should have used a rod that they held in place, and hit it with a
>> sledge or something, instead of moving the whole 5 foot pole, right?
>>
>> (FWIW, they also didn't tell me they had cut my line, didn't apologize
>> when I found out (I was 15 feet away and on the ohter side of bushes,
>> but I heard one talk to the other), didn't tell me they were going to
>> "fix" it or when, and I was going to call the phone company when I
>> went outside again to do a temporary repair, and saw that they had
>> started their repair. I don't think they planned to tell me at all
>> that they had cut it.)
>>
>> Thanks.
>
>
> From the way you describe the repair I think it should hold up fine for
> quite a while. as long as it stays above ground.
>
> If it was me, I would have slid an appropriate diameter piece of heat
> shrink tubing about 6" long onto the jacket on one side of the break,
> made the four staggered in line soldered splices each covered with heat
> shrink tubing, and then slid the larger heat shrink tubing back over
> those four joints and over the outer jacket of the wire on the other
> side of the splices and shrunk it in place. That should last as long as
> the original wire itself, particularly if it's not buried.
>
> But then, I'm anal about those kind of things.
>
> Jeff


Posted by meirman on August 21, 2005, 5:09 pm


In alt.home.repair on Sun, 21 Aug 2005 05:05:35 GMT Art Todesco

>In Illinois it is against the law for a
>contractor or home owner, that is digging
>on the property, to NOT to call the
>Joint Utilities Locating service. They,
>then
>have all of the individual utilities
>come out and mark the area where cables,
>pipes,
>etc. are buried. If someone cuts a
>cable and didn't have the stuff marked, they
>are liable and there may be fines imposed.

Just about the same thing here, in Md. I think the phone number is
Miss-utility. (Or Miss-uti) They advertise it all the time.

But in this case, they saw the phone lines. They come out of the
ground and then go seven feet across our little patios to the front
wall. One of the men was holding the wires out of the way, while the
other one used a five-foot rod with a wider part on the end (I've
never seen one before) to jab at the cement in the ground. The top of
that was about 8 inches down, in the hole that removing the old 4x4
fence post made, expanded by them.

Eventually they got the chunk of cement out so they could put the new
4x4 farther into the ground. I don't think jabbing it with that rod
did any good but I wasn't watching. Maybe they pushed the cement chunk
sideways with the rod, so one of them could put his hands on either
side and pull it out, but they should have pried instead.

Or used a shorter rod, held it in the right place, on the cement 8
inches below the wires, and hit it with a sledge.

>

Meirman
--
If emailing, please let me know whether
or not you are posting the same letter.
Change domain to erols.com, if necessary.


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