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phone line problems lupine 09-29-2006
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Posted by lupine on September 29, 2006, 1:55 pm
I have dial tone on all my phone lines, but when somebody dials in
there is no ringing on my phones. When i called from my cell phone and
picked up the phone when it was supposed to be ringing i could answer
it and hear myself talking, but there is static on the line. What is
the problem. I also tested the inside lines for continuity and they
were fine. The phone company came out and put splices right behind the
main box outside. I can see how that would cause static, but would
that cause the phones not to ring inside? There are two homeruns going
to the box outside. If I disconnect the kitchen I can get the living
room to ring in, but if i move the outside box at all it the static
willl start and it will disconnect. If i mess with the kitchen phone i
can get it to ring once. When I answer it there's static.
Please help
lupine


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Posted by Frank on September 29, 2006, 2:20 pm

lupine wrote:
> I have dial tone on all my phone lines, but when somebody dials in
> there is no ringing on my phones. When i called from my cell phone and
> picked up the phone when it was supposed to be ringing i could answer
> it and hear myself talking, but there is static on the line. What is
> the problem. I also tested the inside lines for continuity and they
> were fine. The phone company came out and put splices right behind the
> main box outside. I can see how that would cause static, but would
> that cause the phones not to ring inside? There are two homeruns going
> to the box outside. If I disconnect the kitchen I can get the living
> room to ring in, but if i move the outside box at all it the static
> willl start and it will disconnect. If i mess with the kitchen phone i
> can get it to ring once. When I answer it there's static.
> Please help
> lupine

Most likely phone company problem but their standard response is that
if it is your's, they will charge you to come out. What you do is plug
phone into outside where line comes in and make sure problem persists.
Then call them. It is best to speak to a person.

Frank


Posted by Goedjn on September 29, 2006, 3:33 pm

>I have dial tone on all my phone lines, but when somebody dials in
>there is no ringing on my phones. When i called from my cell phone and
>picked up the phone when it was supposed to be ringing i could answer
>it and hear myself talking, but there is static on the line. What is
>the problem. I also tested the inside lines for continuity and they
>were fine. The phone company came out and put splices right behind the
>main box outside. I can see how that would cause static, but would
>that cause the phones not to ring inside? There are two homeruns going
>to the box outside. If I disconnect the kitchen I can get the living
>room to ring in, but if i move the outside box at all it the static
>willl start and it will disconnect. If i mess with the kitchen phone i
>can get it to ring once. When I answer it there's static.
>Please help
>lupine

Insufficient voltage to make the ringer go off. Possibly because
of a bad connection somewhere.



Posted by Tony Hwang on September 29, 2006, 8:50 pm
lupine wrote:

> I have dial tone on all my phone lines, but when somebody dials in
> there is no ringing on my phones. When i called from my cell phone and
> picked up the phone when it was supposed to be ringing i could answer
> it and hear myself talking, but there is static on the line. What is
> the problem. I also tested the inside lines for continuity and they
> were fine. The phone company came out and put splices right behind the
> main box outside. I can see how that would cause static, but would
> that cause the phones not to ring inside? There are two homeruns going
> to the box outside. If I disconnect the kitchen I can get the living
> room to ring in, but if i move the outside box at all it the static
> willl start and it will disconnect. If i mess with the kitchen phone i
> can get it to ring once. When I answer it there's static.
> Please help
> lupine
>
Hi,
Remove all phones but one and try.

Posted by Tim Fischer on September 29, 2006, 9:00 pm
As was mentioned, you need to plug a phone directly into the demarc box (the
place, usually outside, where the phone company's responsibility ends and
yours begins. There will be a modular jack here -- sometimes there's a
little plug that plugs there that connects all your house phone wiring,
other times its a hinged door. In any case, unplug this, and you plug a
phone in its place. If you get a good dial tone and ring, the phone company
is doing their job, and you have an interior wiring problem. If not, stop,
and call the phone company (actually, might be best to repeat the test with
a 2nd phone, just in case it happened to be that phone's fault).

If it's your problem, unplug every phone and then try just the phone you
tried the above test in, in a single jack. If it works, then you can plug
stuff in one at a time until you find the culprit. If it's still bad, you
have a more serious wiring issue -- possibly a minor short somewhere.

-Tim



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