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Home Repair - - If it ain't broken, don't fix it. Otherwise look here.
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Posted by Jim Elbrecht on October 22, 2005, 11:08 am
I have a 2 yr old Moen 87810 that does exactly what I want out of a
faucet; it pulls out, filters on demand, and has a 'shower' setting
for rinsing veggies.
Unfortunately it wobbles in the holder and the little rubber cover for
the button you push to filter has worn out. [and the filters seem a
bit on the expensive side- $30 for a little under a yr.]
Moen sells a $54 replacement part for the holder-[instead of just the
plastic ring that is worn out & would probably cost a few dollars] but
discontinued the faucett and doesn't have a replacement rubber cover.
[it would probably be less than a dollar] So my $250, 2 yr old
faucet is junk.
That eliminates Moen for me. Does someone know of another faucet
offhand that does what I want?
Thanks,
Jim
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Posted by Edwin Pawlowski on October 22, 2005, 1:36 pm
> That eliminates Moen for me. Does someone know of another faucet
> offhand that does what I want?
Others have posted about problems with pull out faucets of other brands.
Have you pressed Moen for warranty repair? I thought they had lifetime on
at least some parts.
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Posted by evodawg on October 22, 2005, 4:42 pm
Jim Elbrecht wrote:
> I have a 2 yr old Moen 87810 that does exactly what I want out of a
> faucet; it pulls out, filters on demand, and has a 'shower' setting
> for rinsing veggies.
>
> Unfortunately it wobbles in the holder and the little rubber cover for
> the button you push to filter has worn out. [and the filters seem a
> bit on the expensive side- $30 for a little under a yr.]
>
> Moen sells a $54 replacement part for the holder-[instead of just the
> plastic ring that is worn out & would probably cost a few dollars] but
> discontinued the faucett and doesn't have a replacement rubber cover.
> [it would probably be less than a dollar] So my $250, 2 yr old
> faucet is junk.
>
> That eliminates Moen for me. Does someone know of another faucet
> offhand that does what I want?
>
> Thanks,
> Jim
Not sure but it's my recollection Moen has a lifetime warranty. If that's a
fact then a two year old faucet should be covered. Did you get hold of Moen
directly? If so I would press the fact of that warranty and have them honor
it.
Rich
--
"you can lead them to LINUX
but you can't make them THINK"
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Posted by Jim Elbrecht on October 22, 2005, 4:18 pm
-snip-
>Not sure but it's my recollection Moen has a lifetime warranty. If that's a
>fact then a two year old faucet should be covered. Did you get hold of Moen
>directly? If so I would press the fact of that warranty and have them honor
>it.
Lifetime on everything but the pullout faucet according to the lady at
Moen I spoke with. She *was* willing to replace it with a
non-filtered faucet, but I've gotten used to this. [and it sounded
like I'd have to buy the non-filtered replacement.]
They *were* willing to replace the $54 part of the base- but I'd still
be left with that ugly wornout piece of rubber on the front of my
filtered faucet.
At this point I'm thinking about a single use filter faucet- and a
seperate pullout faucet with a sprayer. Probably about what I spent
on the Moen a couple years ago-- but a little more flexible if one
part dies.
At least I've got time to shop as it is still usable. . . just ugly
and a bad advertisement for Moen.
Jim
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Posted by wkearney99 on October 23, 2005, 9:07 am
> Lifetime on everything but the pullout faucet according to the lady at
> Moen I spoke with. She *was* willing to replace it with a
> non-filtered faucet, but I've gotten used to this. [and it sounded
> like I'd have to buy the non-filtered replacement.]
I used to have one of those faucets, it's crap. Get rid of it. Moen
discontinued it for a reason. I had to replace that same connector twice,
both times free from Moen. But the last time was about a year ago. I just
yanked the damn thing and replaced it with another filter-less pull out
faucet and haven't looked back.
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> offhand that does what I want?