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Posted by Gary Slusser on May 13, 2008, 10:46 am
> Cathy wrote:
> > Hello. I am having trouble with my Hague Maximizer Series 93 water
> >softener. It is working fine, despite being old, but the problem we
> > are having is that it is regenerating too frequently. It is supposed
> > to count down (the number being hundreds of gallons left before
> > regeneration) to zero, then regenerate, but it is counting down a few
> > hundred gallons (seems to be measuring the water use properly) then it
> > regenerates long before it ever reaches zero. The company that
> > installed it can't fix it.
>
> > What I want to know is, is there a way to tell it to NEVER regenerate
> > - we will make it regenerate at the appropriate time? In the manual it
> > seems like there are only two options - on demand, where it just
> > regenerates when it thinks it should, or delayed, where you set the
> > time that it should regenerate.
>
> > BTW, this is a residence, not a business - just a small townhouse. The
> > company that installed it can't figure out how to fix it, and wants us
> > to replace it - for $2300 installed. That seems insane, considering
> > that Sears has softeners for $500-$600 and will install for just over
> > $200. The company that gave us that estimate says the Sears units will
> > only last 2 or 3 years. That seems unlikely. It doesn't have to be
> > Sears - I can get a Waterboss 700 delivered to my local hardware store
> > for about $600 and hire a local plumber to install it. So what gives??
>
> > Cathy
>
> Hi,
> My ~10 year old SEars unit needed a rpeair kit(gakets, O rings, ect.)
> for aobut 30.00 so far. Still works A-OK. I am not familiar with your
> unit but sounds like it is not measuring actual water useage. Measuring
> mechanism is not workking it seems like.
Cathy, if it has variable reserve, it may be working as it is supposed
to. Have you ever seen it go to 0 gals before it regenerated?
Most softeners do not have variable reserve, but it is a nice feature.
Most also do not do an immediate regeneration when the meter gets down
to 0 gals remaining, they are delayed until 2 AM but some do instead
of allowing hard water until the next scheduled time of regeneration,
which is usually 2 AM. I sell softeners that do both.
Have you set yours for immediate, if so that will cause your
'problem'? Set it to delayed and make sure the time of day is set
correctly.
Sears and the other big box brands are not near the quality they used
to be 20 years ago. Their longest warranty is 3 years on the resin
tank!
Industry standard softeners with an Autotrol, Fleck or Clack control
valve have 5 years on the control valve and 10 years on the tanks. The
big box brands usually last 2-5 years before they break.
IMO no regular sized residential softener is worth more than $1500
including installation. That would be from a local dealer, online
would be half that including delivery by UPS. A softener is very easy
to install, especially if you already have one.
Gary Slusser
Quality Water Associates
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